KALADEN.EU

Privacy Policy

1. Data Controller

The data controller responsible for processing personal data is:

Kaladen
www.kaladen.eu

2. Information We Collect

Depending on how you use the website, the following information may be collected.

a) Information you provide voluntarily

  • Name
  • Email address
  • Company name (where applicable)
  • Information submitted through contact forms or commission requests

b) Payment Information

Payments are securely processed through Stripe.

Payment card information is never stored on kaladen.eu.

Stripe may collect information necessary to process your payment, including:

  • payment details;
  • transaction information;
  • billing address, where applicable.

The use of Stripe is subject to Stripe’s own Privacy Policy.

c) Technical Information

When you browse the website, certain technical information may be collected automatically, including:

  • IP address;
  • browser type;
  • operating system;
  • technical information required for the proper operation of the website.

3. Purpose of Data Processing

Personal information is collected solely for the following purposes:

  • responding to contact requests;
  • processing orders and payments;
  • providing access to purchased digital products;
  • managing artwork and illustration commission requests;
  • communicating with customers regarding their orders;
  • improving the functionality and security of the website;
  • complying with legal and accounting obligations.

Only the information strictly necessary for these purposes is collected.

Personal data is processed on one or more of the following legal grounds:

  • performance of a contract (purchase, commission or service);
  • your consent when submitting forms;
  • compliance with legal obligations;
  • the legitimate interests of the website owner in operating and improving the website.

5. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes described above and to comply with applicable legal obligations.

Information relating to purchases may be retained for accounting and tax purposes as required by law.

6. Sharing of Personal Data

Personal information is never sold or shared for commercial purposes.

It may be shared only with service providers necessary for operating the website, including:

  • Stripe (payment processing);
  • WordPress.com (website hosting);
  • services used to process contact forms or transactional emails;
  • analytics services, where applicable.

7. Security

Appropriate technical and organizational measures are implemented to protect personal data against unauthorized access, disclosure or loss.

However, no method of data transmission over the Internet can guarantee absolute security.

8. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the right to:

  • access your personal data;
  • request correction of inaccurate information;
  • request deletion of your data;
  • request restriction of processing;
  • object to processing;
  • request data portability where applicable.

To exercise any of these rights, please use the contact form available on kaladen.eu.

Proof of identity may be requested where necessary.

9. Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, please use the contact form available on kaladen.eu.

10. Cookies

The website may use cookies or similar technologies to:

  • ensure the proper operation of the website;
  • improve the user experience;
  • measure website traffic where analytics tools are used.

Where required by applicable law, a cookie consent banner will be displayed during your first visit.

11. Changes

This Privacy Policy may be updated at any time.

The version published on the website shall be the version in force.